You may arrive any time but cannot set up on your pitch until 1pm, please see a team member at Reception to check in.

Please vacate your pitch by 12pm noon. If there is space you are welcome to park in our car park for the day once you vacate your pitch - please speak to a team member.

Late check out fees are £10 per unit. Please speak to a team member on the morning of your departure to see if this is a possibility for your stay. Unfortunately this is not something we can gaurantee in advance. 

Those staying on site are welcome to launch free of charge but please be conscious to give way to our boat hirers on site when launching. If you are not staying on site you can book a Park & Launch slot for the listed launch fee for the time of year - please note this is subject to availability.

You can find a river map here. But a team member will be happy to give you directions.

  • Our new on-site shop serves hot drinks, fresh milk, fresh eggs, ice creams, snacks and locally sourced meat when possible.
  • There is a small post office shop in Kirby Cane.
  • Morrisons, Lidl, Tesco and Co-op can be found in Beccles.

See our Local Amenities page for more information.

Yes we do have a limited number of spaces. We kindly ask that guests park sensibly and come in as few cars as possible. Where this is not possible we ask groups to “double park”.

A list of local restaurants and takeaways can be found here.

There are minimum night stays/required set dates on bank holidays. You can find these dates on our booking page in the blue box to the right of where you put yours dates. 

All other dates you may stay from a minimum of 1 night to a maximum of 14 nights.

For the majority of the year quiet, respectful groups are welcome to stay with us, please be aware of Our Expectations.

Dates with restrictions on groups can be found in our Terms & Conditions.

Payments are preferred by BACS however we can accept cash and card payments.

At the start of November campsite bookings will open for the upcoming year.

Fishing is allowed but we are not particularly set up for it. You may fish off any of our banks but not from the wooden jetty or launching areas. Please ensure you clean up after yourself and act responsibly.

Be aware fishing is not allowed in the area 15th March - 16th June and you must have a fishing licence.

We are a pet friendly site. Well behaved dogs on leads are most welcome to stay with us at no extra cost and are also welcome to join you on a trip on a boat with us. 

If you are part way through your booking and do not have time to complete the booking you may come back and think that your required pitch has been snapped up by someone else in the meantime. In fact, what is likely to have happened is that your booking has been held in a "basket" for you to complete. Click on "reserved pitch(es)" at the top left hand conrner of the website to complete your booking. 

In our canoes you sit on a "bench" with your legs below you as apposed to sitting ontop of our kayaks with your legs out infront of you. Canoes are paddled with a one ended paddle, alternating on either side of the boat whereas kayaks are paddled with one double ended paddle. It is likely that you will get more wet in a kayak from the drips from the paddle in comparison to the canoe. The canoes are more "tippy" than the kayaks. 

We do not have WiFi across the site but most networks supply very good 3G/4G in the area. If you do require WiFi it can be accessed outside of The Boat Shed area free of charge, just ask a team member for the password.

Yes, they have plenty of grass around them to pitch in and you can park your car on the hard standing portion. Please note Pitch 3 and 13 are a bit smaller in the grass area.

We are happy to freeze your ice blocks free of charge. Please come to Reception during office hours in order to drop off and pick up ice blocks.

Have you checked your junk/spam mail box? If it is in there then please mark us as safe so that you can receive future emails. If you still cannot locate your email then do get in touch. 

Dates for 2024 will open from around November. You can stay updated by keeping an eye on our Facebook page or subscribing to our newsletter.