Accessibility Statement for Three Rivers Pitch & Paddle
At Three Rivers Pitch & Paddle we are committed to providing an inclusive and welcoming environment for all our guests. We strive to ensure that everyone can enjoy the beauty of the River Waveney and the facilities we offer. This accessibility statement outlines our efforts to accommodate individuals with disabilities and provide them with a positive experience.
Accessibility Features
Parking and Transportation
- Parking spaces are available close to reception, The Boat Shed and rooms.
- Our downstairs room, Marsh View, is adjacent to the car park and has the capability to have a temporary wheelchair ramp installed.
Pitches
- Most camping areas are flat and easily navigable for guests with mobility challenges.
- Parking on your pitch is encouraged to allow easy access.
Toilets and Shower Facilities
- Toilets and shower facilities are available in our facilities building. A ramp is provided to allow access up to the outdoor facilities. Please note there is a sill on the exterior door to the facilities building. If you require help getting over this please ask a team member on-site.
- There are 2 larger shower rooms for extra space when using the shower for a more comfortable experience.
Paths
- Main pathways are maintained to ensure they are clear and accessible.
- Pathways around our reception and facilities are gravel.
On-site Activities
- Some of our on-site activities, such as craft making or children’s outdoor activity sessions, can be made accessible upon request for specific needs.
- Staff are aware about different abilities and we encourage open communication regarding any specific needs.
Communication
We strive to provide clear and accessible information about our facilities and services. Our website is designed to be user-friendly and we welcome feedback on how we can improve accessibility. For additional information, please contact us via email camping@threeriverspitchandpaddle.co.uk
Assistance and Feedback
We value your feedback to enhance our accessibility efforts. If you encounter any barriers during your stay or have suggestions on how we can improve our facilities, please let us know. Our team are here to assist you and address any concerns.
Future plans for accessibility
We recognise that accessibility is an ongoing commitment and we are dedicated to continually developing our facilities and services. In the coming years, we plan to enhance our facilities. This includes upgrading additional toilets and shower facilities.
Conclusion
At Three Rivers Pitch & Paddle, we believe that everyone should have the opportunity to experience the joys of camping and the outdoors. We are continuously working to improve our facilities and services to ensure a comfortable and enjoyable stay for all guests.
Thank you for choosing Three Rivers, we look forward to welcoming you and ensuring you have a memorable experience with us.
